Refund policy
Refund Policy
All products are made to order, which means we do not accept returns or exchanges unless the item arrives damaged or defective.
We do not accept returns for:
- Wrong size ordered
- Buyer’s remorse
- Address entry errors by the customer
Please review sizing charts and product details carefully before placing your order.
Damaged or Defective Items
If your order arrives damaged, misprinted, or with another issue, please contact us within 7 days of delivery.
We will gladly offer a replacement or refund.
To start a claim, email us at soundsgoodshirts@gmail.com with:
- Your order number
- A photo of the item and the issue
Lost Packages
If your package appears lost or has not arrived within the estimated time, please reach out to us. We’ll help investigate with the shipping carrier and provide options where applicable.
Questions?
Email us at soundsgoodshirts@gmail.com. We're happy to help!